Professional Services with a Client Focus: Communicating Effectively with Clients who are Deaf, Deaf-Blind and Hard of Hearing

Further Use/Credits

Copyright Notice

All material contained within the curriculum is owned by DHS unless otherwise stated or implied by the nature of the material, such as quotations attributable to other sources. All rights are reserved. Your use of the materials is limited to not-for-profit, non-commercial use. Because this material is intended for public use, a license to copy for limited use is granted where proper credit is given to DHS as the source and, where appropriate, to the author of the material. Permission is granted to print and distribute unmodified copies of the curriculum for non-commercial personal and third party use. For the avoidance of doubt, license granted above does not permit you to incorporate all or any part of the contents of this curriculum into any commercial publication or document, or for any other for-profit or commercial purpose without the written permission from DHS.

Using This Curriculum

This project is designed to improve the care and experiences of clients who are Deaf, DeafBlind and Hard of hearing. County public health and human service departments, and other organizations, wishing to use this in the in-service of their staff may do so as long as they abide by the terms of the Copyright notice above. If you have questions on its use, you may contact:

Cheryl A. Blue, Consultant
Deaf and Hard of Hearing Services~NE, Duluth
866-552-2692 Direct VP | 866-488-3836 TTY| cheryl.blue@state.mn.us

In Gratitude

Special thanks to Jack Bender for inspiring this project.

This was a collaborative effort and the Minnesota Department of Human Services wishes to acknowledge the may contributions bringing it to completion.

Deaf and Hard of hearing individuals who shared their experiences

  • Barb Urick

Introductory Video

  • Jennifer Langdon-Larson
  • Mary Bridget Lawson
  • Renee Van Nett

Working with Interpreter Video

  • Doug Bowen-Bailey
  • Kyle Elden
  • Todd Pleski

Video Model for Lipreading Activity

  • Xavier Bell

Project Team

  • Doug Bowen-Bailey, Digiterp Communications
  • Cheryl Blue, Minnesota Department of Human Services – Deaf and Hard of Hearing Services Division ~ Northeast
  • Mary Bridget Lawson, St. Louis County Public Health & Human Services
  • Juli Lattner, St. Louis County Public Health & Human Services
  • Shelly Sauko, St. Louis County Public Health & Human Services
  • Nancy Christensen, St. Louis County Public Health & Human Services
  • Catherine Roseth, St. Louise County Human Resources

 

(c) Minnesota Department of Human Services in collaboration with St. Louis County, Minnesota